FAQs
Can I customize my cowboy hat?
Yes, we offer customization options including personalized band trims, custom colors, and unique embellishments. Please contact us for details on how to place a custom order.
What is your return policy?
We accept returns within 30 days of purchase. The hat must be in its original condition with all tags attached. Please refer to our Returns & Exchanges page for detailed information on how to return or exchange your hat.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary based on the destination. Please check our Shipping Information page for more details
Do you offer any guarantees or warranties?
We offer a satisfaction guarantee on our products. If you encounter any issues with your hat, please contact us and we’ll work to resolve the issue or offer a replacement if necessary.
What is the best way to store my cowboy hat?
Store your hat in a cool, dry place away from direct sunlight and moisture. Use a hat box or a hat rack to maintain its shape and prevent damage.
How do I choose the right size for my cowboy hat?
To find your size, measure the circumference of your head just above your ears and eyebrows using a flexible tape measure. Refer to our general sizing under every product to match your measurement with the appropriate hat size. If you're between sizes, we recommend choosing the larger size.
What sizes are available for your cowboy hats?
Our cowboy hats are generally designed with a slightly oversized fit for added comfort. To ensure a perfect fit, your order includes hat reducers that can help adjust the size if needed. Additionally, some hats come with an adjustable string, allowing you to customize the fit to your preference.
For exact measurements:
- Circumference: 24 inches
- Length: 15 inches
- Width: 11 inches
These features help you achieve a comfortable and secure fit tailored to your needs.